Contact information

Customer Support
We value your feedback and are here to assist you with any questions, concerns, or issues you might have. Please feel free to contact us through the following methods:


Email:


Phone:
  • Customer Service: 943-888-1211

    Available: Monday - Friday, 9 AM - 5 PM EST 

 

Live Chat:

  • Available on our website 24 hrs. a day, 7 days a week (check for the chat icon in the bottom right corner of your screen).

 

Mailing Address:
T.E.R Glow
1440 Mount Zion Rd #1023 Morrow, GA 30260

            

Social Media:
    FAQ Section:
    • Many common questions are answered in our FAQ. Please check there first, as your query might already be addressed.


    Returns and Exchanges:
    • For issues related to returns or exchanges, please consult our Return Policy or contact our customer support team at hello@terglow.com (mailto:hello@terglow.com).


    SkinPass Membership:
    • Click Here for more information about our SkinPass Membership
    • Questions about our SkinPass Membership? Email us at hello@terglow.com (mailto:hello@terglow.com).


    Response Time:
    • We strive to respond to all inquiries within 24-48 business hours. During peak times or holidays, response times might be slightly longer.


    Your Satisfaction:
    • Our goal is your complete satisfaction. If you're not happy with our service or products, please let us know so we can make it right.


    Feedback:
    • We appreciate your feedback to improve our services. You can send your thoughts to hello@terglow.com (mailto:hello@terglow.com)


    Thank you for choosing T.E.R for your beauty needs. We're excited to serve you and look forward to hearing from you!